SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.whatevertings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.whatevertings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The coil is very good, the quality is superior to the price
Great the order takes about 10 or 11 days to arrive and looks good missing just try
The norms of the coil, nothing obobnogo but their money is worth, the size corresponds
Fast, quality, recommended
Incrível. Comprei com medo de vir um produto de baixa qualidade mas fiquei impressionado com o material. Muito boa qualidade e enviado muito bem embalado para evitar os danos da longa viagem. Foi entregue bem rápido. Comprarei mais. Modelo 2000 ideal para pesca em caniços até 1,8mts. Parabéns à loja.
I will say exactly for such money, such quality you will not find anywhere! Took for 365r with all discounts 2000 series. Reel super for fishing rod or donkeys better not come up! Jambs are not noticed, the price for all 1000 ℅ corresponds to the quality.
Excellent quality, handle foldable
Excellent Product, arrived very fast.
It came in 8 days. Everything matches. good coil.
The coil in the RB came in 2,5 months. The box was crumpled, but it did not affect the quality of the goods. My husband is happy. Recommend
The coil is just a bomb. Recommend. I ran fishing.
It came quickly. Packing is crumpled, but the goods are normal. The stroke of the coil is smooth, without significant Lufts. In active work has not yet participated. I advise the store.
O molinete é bom para seu valor. Ele possue numeração de tamanho diferente dos nacionais, o tamanho 1000 está mais para 500. Aconselho pegar uma numeração acima.
пришла катушка раньше указанного срока. трек следился до самой почты продавец честный и добросовестный. спасибо .можно заказыаать.
To Ukraine, delivery is fast. In appearance and touch, the coil is not bad.
The coil is normal. There's a little Luft. Ordered 2000 (two thousand)
The order went for a long time the parcel was crumpled but the coil looks all good everything works
хорошая катушка, муж доволен. доставка быстрая, хорошо упаковано.
Delivery 28 days. Packed well. At 3000 does not pull, small. Luftov no, for its price is OK.
10 дней до Ульяновска. Отличная катушка. Очень миниатюрная. Механизм работает идеально.